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RETURNS

30-day return policy

In case you have the intention of returning something, you can send it
back to us within 30 days of it being shipped. All returned items must
be unused and sent back in it’s original packaging so they can be resolved.
The returns must be made to the following adress:
Estrada de paço de Arcos, 88, Armazém 12,
2739-512, Agualva Cacém.
 The company is not responsible for the shipping costs.
 
You’ll receive a discount voucher that can be used for one year as soon
as your package is accepted by our returns department at the warehouse.

Online orders can not be exchanged in one of our stores. 
SIZE EXCHANGE
For any size exchange, you should email our team:
customer.service@ementasb.com, mentioning the right size.
The process requires that the product to be changed should be returned
to the following address: Estrada de paço de Arcos, 88, Armazém 12,
2739-512, Agualva Cacém.
 
The company is not responsible for the shipping costs.
 
As soon as we receive the product in the warehouse, we
will proceed to the delivery of the correct size.
Shipping costs will be charged to make the reshipment.

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 It makes us happy to see how you love and style your goodies. For any questions or feedback, feel free to get in touch with the team: ementasb@ementasb.com.

SHIPPING & HANDLING

Orders Processing

Orders placed on www.ementasb.com are processed Monday-Friday and shipped within 1-2 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.

Shipping Rates

Portugal: 4,50€

Rest of the World: All shipping rates are automatically calculated at the moment of checkout by UPS. These amounts are determined based on the destination and the total weight of the products in your order.

Free Shipping

Portugal (excluding islands): 60€

Finland, Liechtenstein, Monaco, Norway, San Marino, Sweden, Denmark, Switzerland, United Kingdom, Aland, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Faroe Islands, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Montenegro, Netherlands, Poland, Réunion, Romania, Serbia, Slovakia, Slovenia, Spain (50 out of 52 provinces), Turkey, Ukraine, Açores and Madeira: 160€

Australia, Israel, Japan, Canada, México, United States, Singapore, Argentina, Bolívia, Brasil, Chile, Colômbia, Equador, Ilhas Falkland, Guiana Francesa, Guiana, Antilhas Neerlandesas, Paraguai, Peru, Suriname, Uruguai, Venezuela, United Arab Emirates: 300€

Delay in Shipping

As soon as the order is dispatched, you will receive an email informing you of it as well as the time it should take for you to receive your item. In case of delay, you will also be informed of the whereabouts of your items.

CAMPAIGNS

Moder Ruins Campaign Ementa SB

Modern Ruins

The Modern Ruins Campaign explores the ability of skateboardingto transform the ruins of the XXI century in total pieces of urban art.   Ementa SB works together with its Thrash Artists on this th...

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Ementaverse Movie | Ementa SB

EMENTAVERSE

The ementaverse is a skateboarding film that in addition to the tricks, aims to show a little of what is Ementa, its universe and what each of us contributes to its development.   

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Pictograma Ementa SB

EMENTA SB - PICTOGRAMA

 A friend of ours made us a proposal... to skate a car. So we did it.  First, we had to find the car, one of our friends had an old one, and it wouldn't last much longer, so we managed to convin...

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